EB321HQU - Menu spazzes around, button doesn't respond

RealBarackObama
RealBarackObama Member Posts: 1 New User
edited February 2024 in 2020 Archives
On my EB321HQU, the menu in the down right corner keeps flickering around. I cannot close the menu, the button doesn't respond to being pressed. The other buttons work. Apparently the monitor gets button input irregularly because it opens and closes menus without being pressed. 

What is this error? Is there a way to fix it? If so, how would I go about it?

Answers

  • Have you checked that the power cord is properly connected to the back of the monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 35,287 Trailblazer
    Also could be the button sticking a bit. Can you wiggle it to see if that helps?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.