AC charger constantly connecting and disconnecting

Lindblum
Lindblum Member Posts: 3 New User
edited December 2023 in 2020 Archives
Hello,

Just today I started having problems with the battery of my 2 years old Acer Nitro 5 notebook. Even with the AC charger connected all the time, the power supply keeps disconnecting and using battery power instead. This lasts for a few seconds, and then it reconnects to the supply, keeping the battery at around 96% percent. Soon after though, the same situation repeats itself.

I have tried using an old AC charger from another Acer notebook, but the same thing happens. I also noted that the problem persists both on Windows 10 and on Ubuntu 18.04.

I've seen some people with the same problem here in the community, but I still have not found a solution. Could anyone please give me suggestions on how to fix this?

Answers

  • What is the exact model? Example an515-51-58gb. Checked this button?
    Nitro AN515-51 DESLIGANDO SOZINHO - Pgina 4  Acer Community
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lindblum
    Lindblum Member Posts: 3 New User
    The model of the notebook is a AN515-51-75KZ. I tried holding the button down for a period of time, but it did not solve the problem.
  • Do you reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)