My Acer Nitro 5 (AN515-53) Will not charge above 5% after what happened today

Auxide
Auxide Member Posts: 1 New User
edited December 2023 in 2020 Archives
so, today my Nitro 5 locked itself up, like an engine without oil. i was launching GTAV, and it just stopped. my computer stopped booting windows then and there. my dad and I had to do a full blown reinstall of windows, and i've lost all of my music backup and images. fat rip. anyways, after finally getting my nitro to work, i went to updates. there's one important one that will not install until my battery reaches 40%. this was at 10:30ish pm, and it's currently 1am. by now, my battery would be fully charged, but i guess not. can someone help me out with this? I've already tried the battery reset.