Is there anyone that can check the hardware

snogGAMES
snogGAMES Member Posts: 52 Enthusiast WiFi Icon
edited December 2023 in 2020 Archives
https://prnt.sc/si39yz This is what Nvidia told me because My laptop has been laggy and been having fps drops in games when its not supposed to. Such as the frames going to 1-30 which is unplayable.
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Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening snogGAMES !

    And what would be the EXACT model of your lapotp?


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  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    It only informs the series, not the EXACT model.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    https://prnt.sc/si7jkk this is the Laptop Im using. 81802386434 This is the Model Number
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    @MaClane I sent the info already ^^^
  • GAMING6698
    GAMING6698 ACE Posts: 7,796 Pathfinder
    @snogGAMES
    1)Which version of nvidia control panel are you using ?
    2)did you check if laptop is overheating?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • This is the correct model: AN515-53-55G9
    Also, are you letting the battery charge 100% and putting the notebook into high performance?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    @GAMING6698 https://prnt.sc/sij1u7 this is the version and how do I check if its overheating
    @egydiocoelho Yes I always make sure its at 100 and max performance
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    I provided the info^^^^
  • Did you disable batteryboost and limit the max frame rate?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    @egydiocoelho How do I diable battery boost or should it enabled. Also In nvidia I don't limit the frames.
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    Hello you still here?
  • check here my friend:
    Quick Test NVIDIA Max Frame Rate Feature  Geeks3D
    PSA to anyone with a new NVIDIA gaming laptop Turn off Battery
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    Ok I did all the steps Ill see how it goes

  • GAMING6698
    GAMING6698 ACE Posts: 7,796 Pathfinder
    edited May 2020
    @snogGAMES
    Open your game then open task manager→performance tab then post screenshot of that screen 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    https://prnt.sc/sj4dgm here it is. It still lags also
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    @egydiocoelho I set the frames to 100 and it still goes to 7-30. What do I do?
  • Are you connecting to the power adapter? Have you also set the minimum and maximum processor performance to 100%?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • snogGAMES
    snogGAMES Member Posts: 52 Enthusiast WiFi Icon
    @egydiocoelho How do I open that screen to make sure that the battery is at %100