Predator PH315-51 Laptop Screen Turns Black Randomly

Roscato22
Roscato22 Member Posts: 3 New User
edited November 2023 in 2020 Archives
In the recent months my laptop will randomly power off for a period of time and turn back on. As if it went to sleep mode. pressing the power button doesn't do anything.The blue power button flashes orange as well and I have to basically wait for it to turn on. It happens even while in the middle of use. I don't really do much on here just occasionally play games, but I mostly use it for school. I can't seem to find anything online pertaining to this. I will appreciate any help.

Thanks!

Answers

  • Hello! What happens when you reset the battery?
    some models do not have a hole to reset the battery. you must turn off the notebook, disconnect the power adapter and press the power button for 12 seconds.

    Also, what is the version of the bios?
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  • Roscato22
    Roscato22 Member Posts: 3 New User
    egydiocoelho 

    I have the 1/31/2019 version of BIOS. I just tried resetting the battery, but I don't know how effective it was since the problem happens randomly. 

  • OK! After resetting the battery, disable the fast boot in the bios and the fast startup in the power options and do the test.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)