Aspire A515-51G USB Hub Not Working

mrrobato
mrrobato Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hello, so my USB ports on the right side of my laptop stopped working all of a sudden recently. According to the manual, they were the USB 2.0 ports. When I look in device manager, I'm unable to see any USB Root Hub relating to USB 2.0. All the ones I have show USB 3.0 next to them. I couldn't find any drivers online to try and reinstall the 2.0 Hub. Anyone have any tips to help me solve this?

Answers

  • Have you tried to connect other devices to the USB 2.0 port? Also, have you tried to reset the battery?
    https://www.youtube.com/NfhgnxUJoZo
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  • mrrobato
    mrrobato Member Posts: 3 New User
    Have you tried to connect other devices to the USB 2.0 port? Also, have you tried to reset the battery?
    https://www.youtube.com/NfhgnxUJoZo
    I've tried other devices to the port and I'm not even getting battery charging if I connect my phone. The battery reset didn't do anything for me.
  • Are there any drivers with problems in the device manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • mrrobato
    mrrobato Member Posts: 3 New User
    Not that I can see. I don’t see the driver for the hub. So I wonder if that’s the issue. 
  • The same problem occurs when reinstalling windows 10, pressing alt + f10 before the Acer logo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)