G3-605 - Display driver failed to start, using Microsoft basic display driver instead!?

SteveN8458

Hi All,

PREDATOR G3-605 - PC - INTEL CORE i5-4590, 16GB, 1TB + 60GB SSD, NVIDIA GTX960 2GB DEDICATED GRAPHICS DVDRW WIN 8.1

Upgrades:

60GB SSD replaced with 256GB Crucial MX300

16 GB Ram upgraded to 32 GB, again from Crucial

Win10: 1909

Latest graphics driver from Nvidia

I use my predator g3-605 for CAD/CAE not gaming.

I have recently started to get error messages for my graphics.(?)
The error message is:
Display driver failed to start, using Microsoft basic display driver instead.

I have contacted Nvidia support who have helped ensure I have the latest driver, but as the GPU is OEM from Acer they have stopped helping.

Using GPU-Z I noticed on one occasion that the GPU voltage had dropped to zero (VDDC [V] 0.000). At the same time the Ram was 100% utilised.

Question:

Is this pointing to a 'failing' GPU?

If not any suggestions as to what is the issue?

Thanks

Edited the content to hide personal information
Acer-Samuel

GAMING6698

@stevenb458
Try to reset your window using ALT+F10