I have a problem (shutdown and sleep problem) For a long time in my laptop.

NalindaOnline
NalindaOnline Member Posts: 19 Troubleshooter
edited December 2023 in 2020 Archives
I have acer nitro 5 (Nitro AN515-52) laptop. 8gb ddr4 ram. wd 1tb hdd. gtx 1060 6gb nvidia gpu.

I have a problem (shutdown and sleep problem) For a long time in my laptop.

i cant shutdown my laptop most of time. it works without shutdown.when i knew my problem it was lighting led bulbs(keypad light and power indicator blue light workin continues to operate until forced) and fan also working .When it happened i have to force shutdown press and hold power button to shutdown.
I was diactivated fast startup option. what should i do?

and the other problem,
when i want to sleep my laptop some time it dosnt work.dosnt sleep well.after click sleep, my laptop struck without sleep.indicator bulb also shows blue colour The whole time.display has gone like sleep.(when i close the lid same thing happening, after open the lid, newer wake it.but indicator bulb also shows blue colour The whole time) after i need to force shutdown my lap. press and hold a power button. (when it sleep works well, power indicator bulb blink with orange colour while sleep time. in that case when i going to sleep my laptop,power indicator bulb lighing blue colour the whole time.not it changed to orange colour and blink )

some times my laptop shut down and sleep well without any case. but most time appear that cases. what should i do?
plz help me.thanx.