My Swift 3 SF314-56G is always freezing while charging

Didiet
Didiet Member Posts: 1 New User
edited November 2023 in 2020 Archives
I dont know what happen with my Swift 3, but everytime i charge its freezing and cant do anything except to reboot it. pls help if you know how to fix it thanks.

Answers

  • billsey
    billsey ACE Posts: 35,254 Trailblazer
    Your laptop has a battery reset pinhole on the bottom. Disconnect your power, flip it over and use a bent paperclip to push the button behind the pinhole. Hold it down for 15-30 seconds then release it. Wait 15-30 minutes for everything to bleed off, then plug your power back in. Wait for the laptop to fully charge and turn it back on. See if the problem still happens. If it does you likely need a new battery...
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