Acer E5-575-52JJ - problem with flickering icons on desktop and taskbar (randomly)

PeterQ94
PeterQ94 Member Posts: 8

Tinkerer

Dear Users from Acer Community,

I am owner of Acer E5-575-52JJ notebook and I have problem with Windows 10. Is it issue with flickering icons on desktop and taskbar. This looks like refresh command on desktop. This is happen when example I want to save file on notepad or paint. This also happen randomly when I do nothing. This looks identical like on this video from youtube but solution from video doesn't work for me: https://www.youtube.com/watch?v=tMWoiYmq_sY


I noticed this problem for the first time when I modified my system (I installed SSD Crucial MX500 250GB M.2). Maybe this was happen earlier - I don't know. I hope that this is problem with software because I can't return my SSD device. I tried boot to my system on old HDD but this issue is there also. Now I have on SSD 1903 version of Windows 10. On HDD I had 1803 version I what I said this happen also. Now on HDD i upgrade to 1903 version and also is this issue.

I tried:
-Stopped services Windows Error Reporting & Problems Report and Solution,
- solution form youtube with tablet mode,
- feedback hub unistalled,
- privacy policy configuration
- reinstall all drivers

In my Event Viewer I found problem with ParameterService.exe - ID:1000. This was 161 critical error. I think that maybe this is problem? I readed that this is problem with audio driver but my audio works good so it is strange.

I tried to boot on safe mode and I am shocked. In this mode everything works good and issue with flickering doesn't exist so I don't know what to do. Please help me.

Thank you for your time.





Answers

  • the problem remains when updating the video card drivers on the intel and nvidia website?
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  • PeterQ94
    PeterQ94 Member Posts: 8

    Tinkerer

    edited May 2020
    Yes, I tried a lot of version drivers for GPU. My GPU is Intel HD Graphics 620 which is included in my CPU I5-7200U. I did not tried install from intel website but I tried a lot of version from Acer website then this did not helped and I upragde via Windows Update.

    Like I said on safe mode computer works perfectly but on normal mode I have issue.
  • What happens when you reinstall windows by pressing alt + f10?
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    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • PeterQ94
    PeterQ94 Member Posts: 8

    Tinkerer

    I make clean install Windows 10 on another notebook and I have this same issue so this is problem with Windows 10. I am happy that this is not hardware problem with my Acer E5-575. I think that all users of Windows 10 64-bit Home version 1903 and 1909 have this issue. This is not hardware or drivers issue.
  • Does this problem occur when you install iso 2004 from windows 10?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • PeterQ94
    PeterQ94 Member Posts: 8

    Tinkerer

    edited December 2020
    Now I have 2004 version but I don't know if it fix it because this was issue with OneDrive application. I unistalled it and everythings works fine on 1903, 1909 or 2004 version.
  • when you install onedrive again, does the problem return?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)