Laptop shuts down when plug in for charging how to fix it?

TRH

Hi, my laptop was operating normally until recently when it always shuts down when I plug in for charging. Anyone has an idea how to fix it? Thanks

[Edited the thread to add issue detail]

GAMING6698

@TRH
It's possible that the output voltage is not correct and the laptop shuts down to prevent the damage. Test your laptop with another known good power adapter.

billsey

This could potentially also happen if the battery were really, really confused. A battery reset would help to determine if that's the case. Depending on your laptop model there might be a reset pinhole (press the button with a paperclip for 15-30 seconds with power disconnected, wait an additional 15-30 minutes after releasing the button, then fully charge and turn it on) or you might have to open it to disconnect the battery (after disconnection, press and hold the power button for 30 seconds to bleed everything off, then reconnect). Do the voltage test on the supply before tearing into it though.

dwilki02

I'm having this problem too. I have a new Acer "EVO" laptop. After running it on battery for awhile, when I plug in the power cable from the Acer charger that came with the laptop, it shut down immediately. Then it won't boot up until I remove the power cable. Once it starts to reboot on battery again, I can safely plug in the power cable again. There is no way to access the battery without removing the entire back panel.

billsey

Rather than camping on a thread that is a few years old, it would be better to ask your question in a new thread (use the Ask a Question button). Include your full model number, which is usually on the same sticker as your serial number, your question and what you have tried so far.