Desk top will not start after update

p6274
p6274 Member Posts: 2 New User
edited March 2024 in 2020 Archives
My desktop did an update and then turned off for a restart but it will not start up, push the power button but that causes the light on button to constantly blink with no signal to monitor and no power to keyboard, only mouse gets power from computer. Fans run also, any ideas would be much appreciated.

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,184 Trailblazer
    @p6274 are you able to boot in safe mode
    Turn on your system them keep pressing f8 you will boot in bluesceen then click on trtroubleshoot→advanced options→startup settings→restart 
    After restart press F5 to boot in safe mode
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    @p6274 we really kind of need to know what computer you have. :) Which model is it, the full model number is best. Which OS are you running?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • p6274
    p6274 Member Posts: 2 New User
    edited May 2020
    My computer is Acer Aspire XC-215 Model AR5B22, SNID XXXXX if that helps. I can not get any signal to monitor when powering up computer, Monitor works fine on another computer I have.

    Edited the content to hide sensitive information.
    Acer-Samuel