My Acer Swift 1 laptop is not starting up and cant install windows 10 in it..

My acer laptop is not starting up. When turned ON, Acer logo appears and then restarts (in a loop). I tried installing new OS. When pressed F12 option and selected USB, then the windows installation page appears and when I click on Install then the page will be loading saying setup is starting and it stays there. I tried turning SATA off then I can get further into OS installation page but cant install windows as my SSD is turned off. I tried changing SSD but it is M.2 SSD. I am thinking to buy a new SSD but not sure whether the issue is with SSD or not. So please help me with this issue. Thanks

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billsey

Which Swift 1 model do you have? Have you been in the BIOS recently? I assume you are still running Windows 10? Did you try to install a different OS, either stand alone or as a dual boot?

nagaraj383

I am using swift SF114-32. I can get into BIOS page. I am using Windows 10. When windows 10 is updating, my laptop turned off due to low battery. From then the problem started. I didn't try stand-alone. I tried installing windows 10 multiple times but no use. when I select USB drive from boot menu, it takes long time to load windows installation page and it takes even long time to reach next stage and then it ends up saying the required drivers are not installed for windows 10. Is this an indication of SSD Failure??

billsey

There are a few things that might be happening, though a bad SSD is one of them let's try to see if that's the case before just replacing it. Boot to the install image and select Repair my Computer after the language prompt. From there navigate to the command prompt and do a "DIR C:". If it has the Windows drive mounted as C: you'll see the two Program Files folders, the Windows folder and the Users folder. If they aren't there try "DIR

" until you see the correct folders. Once you know which drive letter matches your Windows drive do a "CHKDSK C: /F /R" and let it run, if there are errors on the drive that are repairable they should get fixed. After it is fully done reboot and see if it comes up. Let us know so we can work toward fixing anything else that might be wrong.

nagaraj383

I did through your instructions. I got the outcome as shown in the picture.

Image: https://us.v-cdn.net/6029997/uploads/editor/gk/00c503rylb1r.jpg

billsey

OK, a couple of little mishaps there... "Dir C:" really needs the colon to work. "Chkdsk C: /F /R" is different than "Chkdsk C: /X". If you still get the same errors with the correct chkdsk command then the drive itself is likely bad.

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