SSD not working on Swift 1

Hi everyone!

My swift 1 was bought 1.5 year ago and it came with a SSD 128g and Windows 10 Home.

I was using it normally on battery until I ran out of power.

After plugging in the charger, Windows won't restart - there is just the starting screen with Acer logo and the spinning circles running for about 2-3 minutes, then black screen and re-starting again in an endless loop just showing again Acer logo.

I tried to boot with a USB with Windows media installation, and from its prompt command I found out that drive C: (the SSD) is not available, making it impossible to run a chkdsk or any other repair process.

I also tried to connect the SSD to another laptop, and it was not recognized.

It seems that the SSD is faulty.

Is there any way that I could recover it?

Thanks a lot for any tips!

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billsey

Which model Swift 1 do you have? When booted into the install flash drive, did you run diskpart to view the disks, the partitions and the volumes? Could you post that info for us?

Peter89

billsey said:

Which model Swift 1 do you have? When booted into the install flash drive, did you run diskpart to view the disks, the partitions and the volumes? Could you post that info for us?

It's model N17W6, SF114-32 series.

Recovery mode is not accessible through the primary disk (the ssd with problems).

I'm able to boot only on a USB with Windows installation media - from there, I've tried all options (reinstall windows, uninstall updates, etc), and the only option that works is the Command Prompt.

From Command Prompt, there is a limitation of executable commands.

For DISKPART, I'm able to get all disks listed.

Image: https://us.v-cdn.net/6029997/uploads/editor/ns/xi24e5lnkfkm.jpg

However, for other commands I'm not so lucky.

Image: https://us.v-cdn.net/6029997/uploads/editor/4f/p7j52oiybsb6.jpg

billsey

Yes, it looks like the filesystem on the C: drive is corrupted, hence the 'RAW' note for Volume 0. Chkdsk recognizes it as NTFS, so it's not completely gone. The IO error that bootrec threw and the unspecified errors in chkdsk both tend to point to a failure of the SSD. How important are the files on that drive? If there's little or nothing that can't be lost it's likely best to just replace and reinstall. If there is stuff on there you really need then you may be able to recover some by copying the files to an external drive. If you check out xcopy and robocopy I believe you can just skip files that generate errors rather than having it abort the process.

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