Acer Chromebook R11 shut off and won't turn on

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Wynters387
Wynters387 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello, I've had this chromebook for about 2 years now. It was on the adapter at the time this happened. I went to close the screen and the whole system shut off. No charging light. I've tried Hard Resetting and even tried removing the battery for a moment.  The whole system seems bricked. Is there any fix or is my assumption accurate?

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  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    It's possible that you just need a full battery reset, though certainly a bricked machine is a possibility too. Disconnect the battery then press and hold the power button for 15-30 seconds. Release the button and wait 15-30 minutes then plug the battery back in. Plug power in and wait for a full charge then try again to turn it on.
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