Acer Iconia 10 google lock

Bob456
Bob456 Member Posts: 2 New User
edited March 2024 in 2020 Archives
Hi, I have been locked out of my tablet as I had to reset it. For some reason the google account is not recognised and I have trawled youtube for ways around it but the various methods seem to have been blocked now, ie various keypad settings changes, any ideas folks. Yes it is my tablet, but when in google on other pcs the tablet never shows as being logged in there. Would happily flash it if I knew the software would not brick it. 

Answers

  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    Typically you see this if the tablet isn't able to get on the internet to sync with Google and you've made changes to your profile (such as a password change) between when it last was connected and when you are trying to boot. Double check to verify it's on the network before trying to enter your credentials. If you have forgotten your Google account password you can reset it through their website. Once you have reset it the tablet should sync up and allow you to use the new password.
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  • Bob456
    Bob456 Member Posts: 2 New User
    Thanks, but it is logged into WiFi, the Google account is not recognised as ever being on the tablet, which I know it was. So I can't log in as it has to be one that was originally on before reset. Have been into every Google account I have and checked device history, it just doesn't show up, so strange.
  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    Very weird... Unfortunately I have no more suggestions. Google isn't going to let anyone on until they match. Time for a new tablet maybe? :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.