I installed a new RAM but my laptop won't turn on. Please help.

Yumiii
Yumiii Member Posts: 2 New User
edited October 2023 in 2020 Archives
I installed a new 8gb ram on my Aspire E 14 (E5-411-C1Y4) but my laptop won't totally turn on. The blue led light is on but the screen remains black. I tried installing back the old ram (2gb) went back to normal. 

My new ram is SO-DIMM DDR3 1333 8GB and I made sure that I purchased a compatible ram so I'm not sure what went wrong. I even asked a lot of stores for opinion about which ram is compatible with my laptop. I don't know how to make this work. Please help.

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