I had a repair just weeks before my warranty ran out... but it wasn't fixed!

CarissaP
CarissaP Member Posts: 19 Troubleshooter
edited November 2023 in 2020 Archives
I cannot find a way to determine if there is any recourse for returning my laptop under warranty and receiving it back only for the repair to be useless a month later. Is there any warranty on a warranty repair? In my case, my G9-593 went in for turning off when unplugged and not charging the battery when it was (not that I could use it). I got it back, but it's still doing it. And even worse, when I move, the machine often shuts down. WTH? Does anybody have any ideas what to do? Since it's not under warranty anymore, I guess I could open it myself, but if there's help for recently repaired but non functional repairs, I'd love to know about it. I also contact them on the 18th (my warranty ended on the 24th) because of a buzzing noise that hadn't been in play before I got it back, but they ignored my request. Any help would be appreciated!