Ready to send it back

Shel
Shel Member Posts: 2 New User
edited October 2023 in 2020 Archives
I just purchased my Acer laptop and no matter where I am the wifi connection keeps dropping.  

Best Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Answer ✓
    Open DeviceManager. Click network adapter folder. Right click the wifi adapter. Click properties. Click advanced tab. Click preferred band. Change setting from no preference to 2.4GHz or 5GHz band. Try each to see which is better. Jack E/NJ

    Jack E/NJ

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Answer ✓
    2.4GHz? Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Answer ✓
    Open DeviceManager. Click network adapter folder. Right click the wifi adapter. Click properties. Click advanced tab. Click preferred band. Change setting from no preference to 2.4GHz or 5GHz band. Try each to see which is better. Jack E/NJ

    Jack E/NJ

  • Shel
    Shel Member Posts: 2 New User
    Thank you that seems to have worked 
  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Answer ✓
    2.4GHz? Jack E/NJ

    Jack E/NJ