How can I get the webcam working again on Aspire A715-74G?

wellmichelle
wellmichelle Member Posts: 1 New User
edited October 2023 in 2020 Archives
I bought this laptop three weeks ago. It was working perfectly until Monday when the webcam stopped working. I am getting this message in device manager: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer.
I have updated Windows and tried uninstalling it and reinstalling it using the device manager, but to no avail. Can anyone help me to resolve this issue as I really this the webcam to work!
Many thanks

Edited the content to hide personal information
Acer-Samuel

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