Hey guys, I have an Acer A515-52-57BY and have been unsuccessful when trying to install the Acer Care Center.
The issue is the error message that appears on the screen at the start of installation:
"You already have a newer version of Care Center installed. If you want to install this version, please uninstall the newer version first."
I have uninstalled everything I can find with the name 'Acer' in Add/Remove Programs, (there was never an Acer Care Center on this laptop when I bought it anyway).
The installation file was downloaded from the Acer Support Website where I found the latest version, as follows:
Any and all help greatly appreciated, I really need this installed asap.
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Acer-Samuel
[Edited the thread to add model name to the title]