Acer R11 R3-131T-C6SL turns on by itself and powering down

PaulMcD

Hi All,

This is driving me nuts. Has anyone experienced the same problem with their R11 (or similar model). I have tried everything on line like updating the BIOS and tweaking settings in Windows 10 etc. I love this little machine, but its turning on by itself and it ends up draining the battery. I would say that this is hardware? Any thoughts? thanks in advance.

Commodore_1995#

I understand your question. However, I would start by checking these buttons:

One of them resets the battery and the other is the power interruption button. Check that the power interruption button is being properly pressed by the lower case.

billsey

You might also look at your settings in Task Scheduler. It might be waking the system up to sync to a cloud service (OneDrive, Google Drive, etc.) or something similar.

PaulMcD

egydiocoelho said:

I understand your question. However, I would start by checking these buttons:

One of them resets the battery and the other is the power interruption button. Check that the power interruption button is being properly pressed by the lower case.

Will try this later on. Thanks for the reply.

PaulMcD

billsey said:

You might also look at your settings in Task Scheduler. It might be waking the system up to sync to a cloud service (OneDrive, Google Drive, etc.) or something similar.

The thing is I installed CLoudready OS on the Acer hoping that would eliminate the problem but it didn't. I reinstalled Windows 10 and it came back. I looked at the Task Scheduler and I have nothing syncing. I believe its a hardware problem at this stage.

Commodore_1995#

check both answers and post the result.

PaulMcD

Ok see buttons, I can’t really tell if either of these buttons are malfunctioning?

PaulMcD

Ok so here is a thought. I didn't put back in the screws of the bottom hatch of the laptop and it hasn't (yet) turned back on... I wonder could the bottom hatch be pressing on one of those buttons when the screws are in and tightened. 

PaulMcD

Ok, so when I pulled out the power cord it booted up straight away. When power cord is in it stays turned off... when its not and you power down it turns back on by itself.

Commodore_1995#

Can you edit the photo and tell us which is the power interrupt button and which is the battery reset button?

PaulMcD

Here you go.

Commodore_1995#

OK! The power interruption button must be fully pressed. Try adding a few layers of electrical tape to make sure the button is pressed:

On the battery reset button, it cannot be pressed. This button should only be pressed when it is necessary to reset the battery.

If the problem persists, try disconnecting the lithium battery.

PaulMcD

Here you go.

PaulMcD

Hey egydiocoelho, thanks for all your help, none of them worked unfortunately. And now the laptop won't power on unless the Charger is in. Once the charge is removed it works fine. I guess a five year old machine is not really worth leaving in to be fixed by a professional as it would cost more than its worth. It was worth while asking here and again thanks for all your help. Take it easy.

Commodore_1995#

The notebook does not turn on the battery, because the interrupt button must be pressed. If it is not pressed, it blocks the energy. Also, did you try to disconnect and reconnect the lition battery?

PaulMcD

Hi there, I disconnected the battery all right and reconnected it. I’ll try the interrupt button again to see if I am doing it correctly. Thanks