Very unhappy with the bugs I'm getting with my new Nitro N50-E600.....

I purchased a Nitro N50-E600 last week, and initially it was working just as expected.

Now, I am experiencing two issues:
First, it will often not recognize one or both connections in the front audio jacks. I use headphones and a microphone for work, and 5/6 times I need to move the computer and plug them in the ports in the back of the computer. Sometimes it'll see there's a connection but won't transmit the input or output, and other times it'll simply say that the audio ports at the front of the machine just don't exist.

Also, sometimes (1/3 times), when I log onto the computer, it'll take about 10-15 minutes and log me in a temporary account. There's only one account on the computer, and I always enter my password.

Very very disappointed in this. It's been a week and I'm already fed up.

Do I have to reinstall Windows? It's already up-to-date but I may try this. Not thrilled at the thought of losing all my programs and settings...

Did this happen to anyone else? Do I have a straight-up defective unit?

Thanks

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Commodore_1995#

About the headphones on the front, I think they are connected here:

Image: https://us.v-cdn.net/6029997/uploads/editor/vy/5ifuukvlmxi6.jpg

Check that the cable is connected correctly!

About the slow login, have you checked if the disk is 100% in the task manager?

PatrickDeux

egydiocoelho said:

About the headphones on the front, I think they are connected here:

Check that the cable is connected correctly!
About the slow login, have you checked if the disk is 100% in the task manager?

Hi!
Yes, the cable seems to be connected properly.
For the login, when it logs me to my account it's at the expected speed - it's only slow when it's logging me in the temporary profile. Can't check the task manager while it's loading, since it isn't in Windows yet when the slowdown occurs.

Commodore_1995#

When windows uses the temporary profile, it means that you do not access your user with your email account. Have you tried to update windows, to try to solve the problem?
On the front panel audio ports, try disconnecting and reconnecting the cables that I mentioned in the previous image.

PatrickDeux

I've updated Windows to the most recent update available. I will try to revert back to an old version and then re-update.
I'll also look into disconnecting and reconnecting the cable. Thank you for the advice!

Commodore_1995#

Ok! Post the result here.

PatrickDeux

Hi! I've looked into disconnecting the cable, but unfortunately the computer's case is a bit too small for me to be comfortable with playing around in it too much. My solution is to plug my audio devices in the back of the case (I bought two audio cable extensions on Amazon, so I'll be able to plug them from my desk).
As far as the windows issue, it hasn't happened in a while so I guess the Windows updates have cleared this up.

I am still very disappointed that a brand new computer would have all these issues, but thank you for your time!

Commodore_1995#

When you connect the headset to the front panel, does something appear here?

Image: https://us.v-cdn.net/6029997/uploads/editor/o0/o5wq4sj4cddy.png

PatrickDeux

No, it's not showing or detecting anything there when I plug something. It also tells me that there's only a jack behind the computer.

Again, that is sometimes... because it isn't always happening.