HA270A Monitor Stand Won't Fit.

Archangel_Vulpine
Archangel_Vulpine Member Posts: 2 New User
edited February 2024 in 2020 Archives
I have just received my Acer HA270A monitor and unless I'm mistaken, I have received an incorrect part, as that's the only explanation which makes sense. The monitor does not appear to fit onto the stand. The stand and the base go together fine, but the stand appears to be too wide and the monitor won't fit on. 
There is nothing in the instructions about attaching the monitor to the stand. Am I doing something wrong? Is there an extra step? Or have I been given a faulty product and should I just return it? 
If anyone can offer any advice or assistance, I would be very grateful. 

Answers

  • check this video:
    https://youtu.be/AsBKHcICng4
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • Archangel_Vulpine
    Archangel_Vulpine Member Posts: 2 New User
    Thank you very much for the video, it definitely isn't that easy for me. Looks like it just snapped into place there, but the viewing angle isn't great.
  • I also think that the support is not fitting. What is the first ten numbers of the monitor's parnumber? Example NX.XXXXX.015. You find this in the lower case.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)