windows and acer updater

Cassielee
Cassielee Member Posts: 2 New User

 when i turn on pc it says problem with acer updater doing some of the updates from windows. I have windows 7. thanks, Cathy

Best Answer

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓

    Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/29568. If you are still having problems, please continue to post and we will assist in any way we can.

Answers

  • Cassielee
    Cassielee Member Posts: 2 New User

      it keeps failing this update............  

    Internet Explorer 10 for Windows 7 for x64-based Systems

    Download size: 69.1 MB

     

  • alicepattinson
    alicepattinson Member Posts: 160 Troubleshooter

    Just do a factory reset

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓

    Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/29568. If you are still having problems, please continue to post and we will assist in any way we can.

  • Colbell
    Colbell Member Posts: 1 New User

    I just had a new hardrive installed in my Acer and now I don't have any of the factory features that Acer had on it. Is there a way I can update them all? My mouse etc is just not the same. P.s I am a techno-phobe!!

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