BSOD

Eric0610
Eric0610 Member Posts: 1 New User
edited March 2024 in 2020 Archives
Good day, I bought my Nitro 5 Laptop last December 2019, and I notice the BSOD started happens last Januarry 2020, I ignore it because I rarely use it after I bought the laptop. When I use it again, everything seems to be working OK, it updates the windows and other pre installed softwares, up until this day BSOD happens again but this day its worst, it will collect the data and once the process will completed, laptop will restart and issue happens continuesly, I decided to reset the PC, it takes 3 hours. When the computer finished the windows installation, and on the process of setting up the windows, it happens again the BSOD error once after the PC reset. Now everything is ok again. Now my worries is, when I will be using my laptop for work and BSOD will happen again, that is very not a good thing to happen. I know what is BSOD means and what is the cause of it. Can ACER replace my unit since its still under warranty. I will appreciate for your quick response on this issue. Thank you team