My Acer Spin 1 touchscreen won't calibrate correctly

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  • blt315
    blt315 Member Posts: 29 Troubleshooter
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    *driver verifier
  • blt315
    blt315 Member Posts: 29 Troubleshooter
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    @billsey I ran driver verifier and i got  What failded: FT TouchScreenDriver.sys
  • JackE
    JackE ACE Posts: 44,574 Trailblazer
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    That doesn't sound like an option in the Windows Settings menu? Are you running a freeware driver tool? Jack E/NJ

    Jack E/NJ

  • blt315
    blt315 Member Posts: 29 Troubleshooter
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    JackE said:
    That doesn't sound like an option in the Windows Settings menu? Are you running a freeware driver tool? Jack E/NJ
    it comes on your computer you access it through command prompt

  • JackE
    JackE ACE Posts: 44,574 Trailblazer
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    >>>i got FT TouchScreenDriver.sys >>>

    (1) What do you mean by FT? What did you get? An error message about this file?
    (2) When did you purchase this machine?

    Jack E/NJ

    Jack E/NJ

  • blt315
    blt315 Member Posts: 29 Troubleshooter
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    @JackE this is what i got 
  • JackE
    JackE ACE Posts: 44,574 Trailblazer
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    How long ago did you purchase this machine? Jack E/NJ

    Jack E/NJ

  • SuperEvilTeam
    SuperEvilTeam Member Posts: 1 New User
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    Is ur touchscreen problem fixed? I hv the same problem,same model
  • blt315
    blt315 Member Posts: 29 Troubleshooter
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    @SuperEvilTeam No I haven't had my problem fixed. I don't know what's wrong. DO you have any ideas?
  • JackE
    JackE ACE Posts: 44,574 Trailblazer
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    How long ago did you purchase your machine? Is your machine still under warranty? Jack E/NJ

    Jack E/NJ