SF315-41-r5ty - touchpad stopped working after Windows 10 Home 1909 install

Claven2
Claven2 Member Posts: 9

Tinkerer

edited November 2023 in 2020 Archives
I installed the recommended (by microsoft) windows 10 home build 1909 for this laptop, purchsased new 2 weeks ago at a walmart.  It's stock - no upgrades.  Everything worked great prior to the windows upgrade this morning.  Now the trackpad is not working.  I reinstalled the driver - no dice.  Some models say to re--install the I/O driver, but no I/O driver is listed in the SF315-41 driver page on the acer site. 

Can anyone help? I'd rather not mail the laptop to Acer to repair.

Best Answer

  • Claven2
    Claven2 Member Posts: 9

    Tinkerer

    Answer ✓
    Nevemind - for some reason when Windows updated, the Functionn F7 key that disables the trackpad defaulted to "off" automatically.  Playing with this setting got it working again in case anyone else gets the same issue.

Answers

  • Claven2
    Claven2 Member Posts: 9

    Tinkerer

    Answer ✓
    Nevemind - for some reason when Windows updated, the Functionn F7 key that disables the trackpad defaulted to "off" automatically.  Playing with this setting got it working again in case anyone else gets the same issue.