What is the internal HDD's warranty?

TanmayP
TanmayP Member Posts: 8

Tinkerer

edited November 2023 in 2020 Archives
I have been using my Predator Helios 300 since 1 year and 5 months. 2 weeks ago my laptop started showing some hdd errors. I tried to get some backup using recovery softwares but I couldn't get much of it. I tried repairing my hhd using chkdsk and other apps but they wont work. I also tried formatting it using many ways (both in FAT and NTFS). And the in between my windows got corrupted too, I had to reinstall it (yeah, I lost the first time look like I got in the box). My SSD is working and I guess my HDD is dead, how do I proceed further? Is my HDD still in warranty? 

Answers

  • Did you check the hard drive with crystaldiskinfo?
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  • TanmayP
    TanmayP Member Posts: 8

    Tinkerer

    TanmayP said:
    I have been using my Predator Helios 300 since 1 year and 5 months. 2 weeks ago my laptop started showing some hdd errors. I tried to get some backup using recovery softwares but I couldn't get much of it. I tried repairing my hhd using chkdsk and other apps but they wont work. I also tried formatting it using many ways (both in FAT and NTFS). And the in between my windows got corrupted too, I had to reinstall it (yeah, I lost the first time look like I got in the box). My SSD is working and I guess my HDD is dead, how do I proceed further? Is my HDD still in warranty? 
    Did you check the hard drive with crystaldiskinfo?
    Did you check the hard drive with crystaldiskinfo?
    No I don't know about it
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TanmayP
    TanmayP Member Posts: 8

    Tinkerer

    I installed CrystalDiskInfo and checked the status. My SSD is in "Good" state but HDD is in "Bad" state. I guess it confirms that my HDD is dead. Now coming to warranty how do I resume? I guess companies provide atleast 2 years warranty.
  • What is the exact model of the notebook? example ph315-52-58vh. what is the hard drive model?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TanmayP
    TanmayP Member Posts: 8

    Tinkerer

    What is the exact model of the notebook? example ph315-52-58vh. what is the hard drive model?
    It is PH315-51, I don't know how to find hard drive model
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited May 2020
    I believe that the hdd warranty is included in the hardware warranty. you can find the hard drive model in the device manager.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)