Unable to enter safe mode after pressing alt + f10 and f2

RajeshR

Please provide me solution as I am unable to use my laptop and I need help.

RajeshR

I am currently using Acer Aspire V5 and unable to enter safe mode and  I am getting message as undoing changes to your computer and trying to recover Installation and It is coming in loop, system is restarting. Please provide solution as I require solution badly.

Samuel-Acer

RajeshR said:

I am currently using Acer Aspire V5 and unable to enter safe mode and  I am getting message as undoing changes to your computer and trying to recover Installation and It is coming in loop, system is restarting. Please provide solution as I require solution badly.

Try the steps mentioned in this link https://us.answers.acer.com/app/answers/detail/a_id/38202/related/1

GAMING6698

@RajeshR
You may not press alt+f10 correct time do this↓
Turn on your laptop then keep pressing F8 key you will boot in bluescreen now go to →Troubleshoot→advanced options→startup settings→restart
After restart press F4 or F5 to boot in safe mode 

RajeshR

Hi,
GAMING6698

I tried with F8, F4 and F5 nothing is working and my system is getting restarted in loop and  I am getting message as undoing changes to your computer and trying to recover Installation.please help me to get in to the safe mode I am using Acer Aspire V5 model laptop.

GAMING6698

@RajeshR
Is there is any important files or data you need?
Do you have any other window system?

RajeshR

Hi,
@GAMING6698,
Yes I am having another window and I have already Downloaded the ISO File for windows 10 in Pen Drive but I am unable to move to safe mode to boot it Please help me.

RajeshR

@ GAMING6698,
I don't have important File

GAMING6698

@RajeshR
Don't worry 
Did make bootable usb or you just copy iso in usb?

RajeshR

GAMING6698,
I have made it bootable only but when I insert into my laptop nothing is happening same error is displaying.

GAMING6698

@RajeshR
There are some steps to boot in usb.
First tell me how you made bootable usb?

RajeshR

Hi,
GAMING6698
I followed the below steps:

• In the Windows 10 download page, download the media creation tool by selecting Download tool now, then run the tool.

• In the tool, select Create installation media (USB flash drive, DVD, or ISO) for another PC > Next.

• Select the language, architecture, and edition of Windows, you need and select Next.

• Select ISO file > Next, and the tool will create your ISO file for you.

• To use the ISO file as a backup for your PC or on another PC, burn it onto a DVD.

Please let me know if I missed anything.

GAMING6698

@RajeshR
Okay,now turn on your laptop→keep pressing f2 key you will boot in bios now change some settings↓
1)disable secure boot (if option is grey out then set supervisor password 1st )
2)change bios mode from uefi to legacy 
3)enable f12 boot menu

After doing all above settings save and exit your laptop will restart, shutdown  your laptop by holding power button 

Now,insert your usb→turn on your laptop and keep press F12 key you will boot in usb.

(Note-while installing Window select custom option to install fresh new window)

RajeshR

Hi,
GAMING6698,

When I press F2 key It is not booting in bios so I am unable to do anything in my system and my system is restarting in loop with error message.
 Please suggest.

GAMING6698

@RajeshR
Turn on your laptop then immediately keep on pressing/tabbing F2 key until you reach in bios 

RajeshR

Hi,
@GAMING6698

I am unable to reach bios when I press f2 key when I turn on the laptop.

Please help me if there is any way to reboot my system.

GAMING6698

@RajeshR
Pressing F2 might not work to access the setup menu, but hitting Ctrl+Alt+Del will pause the startup process and allow you to then press the F2 key to access the setup menu. You should try using just F2 first, but if it doesn't work, reboot and try the three-key process first

RajeshR

Hi,
@GAMING6698
I have attached the image of my problem and it is not working with ctrl+ alt + del and f2 key also.

Please suggest

GAMING6698

@RajeshR
Insert usb turn on your laptop keep pressing f8 key then click on use a usb

RajeshR

Hi,
@GAMING6698,

It is not working with f8 and usb inserted.

Please find the attachment.

GAMING6698

@RajeshR
https://youtu.be/hdIUopMltE8

Use the following steps to enter the BIOS/UEFI on your Windows notebook or netbook computer.

1. Completely shut down your computer.
2. Press the Power button.
3. Tap the F2 key when the Acer screen appears.