Hi, my Acer Aspire A515-51-59HX is not turning on

minouuu
minouuu Member Posts: 2 New User
edited October 2023 in 2020 Archives
I closed my laptop (its was in sleep mode because i didnt turn it off) and plugged in the charger for 3-4 hours. After i wanted to reopen the laptop, i couldnt turn it on! (blackscreen and i couldnt hear any fan noises). When i plug in the charger a orange light goes on. But even after i pressed the on button for 30 seconds nothing happened. I tried to fix the problem by pressing the battery reboot for 25 sec on the backside of the laptop... and nothing happened. What could i also try? The laptop is 20 months old.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,897 Trailblazer
    edited April 2020

    Have a look at this excellent post and advice by “egydiocoelho” at: https://community.acer.com/en/discussion/536930/acer-aspire-a515-51-turned-off-and-wont-turn-back-on of a step by step and what to do. It could also be the battery that needs replacing or the battery plug (see caption) has come lose. Hope this helps.    


  • minouuu
    minouuu Member Posts: 2 New User
    @StevenGen thanks for the response! i tried everything out and nothing happened. I could find a lot of posts with on the internet with the same issue... and it looks like that im not the only one with this issue on this model. I couldnt find anybody who actually solved this issue by things put you recommend. So im going to contact acer for repair because i still have a warranty.