The Camera of Acer Laptop does not work. Asks Permission continuously

Ravi_Mangaluru
Ravi_Mangaluru Member Posts: 3 New User
edited October 2023 in 2020 Archives
Greetings from Mangaluru, Karnataka India.
I have a Laptop Acer E5-573-36RP. the Camera is not being accessed. when I click on the Cameta on the task bar it displays provide permission to use camera. I have kept the button on "ON" The Screenshots are attached for your kind perusal and resolve the issue. It keeps on popping the first screen inspite of giving all permissions. Kindly help.

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,908 Pathfinder
    @Ravi_Mangaluru
    • Click on window icon search Camera and right click on the camera app result
    • Under right-click context menu select App settings
    • Under camera app settings, scroll and locate & hit the reset buttonWindows 10 Camera Settings Reset
    • Confirm your action by selecting the reset button and again
    After doing above steps give permission go to settings and click on the Privacy category. Select Camera under the App permissions section on the left. On the right panel, you have to turn on the setting “Allow apps to access your camera“. Scroll down to locate the Camera app and grant permission for it to access the webcam.

    If permission is already given then turn off and turn on again 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Ravi_Mangaluru
    Ravi_Mangaluru Member Posts: 3 New User
    dear GAMING6698 sir, I did as suggested but the result is the same. I ma on windows 10 latest update yesterday.

  • GAMING6698
    GAMING6698 ACE Posts: 7,908 Pathfinder
    @Ravi_Mangaluru
    Any 3rd party antivirus installed?
    Open Start > Settings > Apps > Apps & features
    Scroll down to Camera
    Select it
    Click Advanced options
    Click Uninstall

    Restart

    Check the Store for updates
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Ravi_Mangaluru
    Ravi_Mangaluru Member Posts: 3 New User
    dear GAMING6698 
    sir, I did as suggested but the result is the same. It keeps on showing permissions required. I have a OBS (Open Broadcasting Software and my camera is shown there, but when I click an you please guide me how to do it? camera from the taskbar it shows "Require Permissions to Access Camera" error message. Sir i would like to change the compatibility of HD WEB camera integrated into Acer Laptop to windows 8.1 or earlier version of windows maybe windows 10 version 18...... Cna you lease guide me how to do it? Thanks