Low Battery Performance - ACER SWIFT 5

rohitkundliwal
rohitkundliwal Member Posts: 6

Tinkerer

edited November 2023 in 2020 Archives
I am having battery performance problems with my Acer Swift 5. Every time I plug in my charger, it heats up like the core of the sun. It also shuts down abruptly when the lid is closed or when it goes to sleep (which it does not, duh). Can anyone suggest a solution?

Battery details below:
Design Energy: 36.0 Wh
Energy When Full: 25.8 Wh
Capacity: 71.7%

Details of My Laptop are below:
Model Name: SF514-52T
ACER SWIFT 5 CORE i7 8th GEN 8GB/512 SSD

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,125 Trailblazer
    @rohitkundliwal capacity 71.1% battery need to replace.battery not properly after some years.
    what is your battery age?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • billsey
    billsey ACE Posts: 35,154 Trailblazer
    @rohitkundliwal You should try two things before replacing the battery. First try a battery reset if you have a reset hole. First disconnect power and use a paperclip and push down the button through the hole and hold it for 15-30 seconds. Release the switch and wait 15-30 minutes and lug the power back in. Wait for it to indicate fully charged and then turn it back on. If you don't have a reset hole skip to the calibration instead.
    The calibrate a battery in Windows you disconnect power and let it run until it shuts off due to low battery. Reconnect power and wait for it to be fully charged, then turn it on. Repeat that process a few times and it'll start having better data on battery life.
    If you don't have a rest hole and the calibration didn't fix things, you can open it up and disconnect the battery. Follow the same process as the reset ecept with the battery disconnected press and hold the power button instead of the reset switch. Wait the 15-30 minutes than put it back together, fully charge it and turn it back on.
    Let us know if any of those work, or if none of them did, and we'll talk more. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • rohitkundliwal
    rohitkundliwal Member Posts: 6

    Tinkerer

    @rohitkundliwal capacity 71.1% battery need to replace.battery not properly after some years.
    what is your battery age?
    I got the laptop in May 2019. Still under warranty. 
  • rohitkundliwal
    rohitkundliwal Member Posts: 6

    Tinkerer

    billsey said:
    @rohitkundliwal You should try two things before replacing the battery. First try a battery reset if you have a reset hole. First disconnect power and use a paperclip and push down the button through the hole and hold it for 15-30 seconds. Release the switch and wait 15-30 minutes and lug the power back in. Wait for it to indicate fully charged and then turn it back on. If you don't have a reset hole skip to the calibration instead.
    The calibrate a battery in Windows you disconnect power and let it run until it shuts off due to low battery. Reconnect power and wait for it to be fully charged, then turn it on. Repeat that process a few times and it'll start having better data on battery life.
    If you don't have a rest hole and the calibration didn't fix things, you can open it up and disconnect the battery. Follow the same process as the reset ecept with the battery disconnected press and hold the power button instead of the reset switch. Wait the 15-30 minutes than put it back together, fully charge it and turn it back on.
    Let us know if any of those work, or if none of them did, and we'll talk more. :)
    I do have the reset hole. So I will try the first step. If that does not work then I will try the calibration or the last step. I will let you know if it increases my battery capacity or not. Thanks a ton! 
  • rohitkundliwal
    rohitkundliwal Member Posts: 6

    Tinkerer

    billsey said:
    @rohitkundliwal You should try two things before replacing the battery. First try a battery reset if you have a reset hole. First disconnect power and use a paperclip and push down the button through the hole and hold it for 15-30 seconds. Release the switch and wait 15-30 minutes and lug the power back in. Wait for it to indicate fully charged and then turn it back on. If you don't have a reset hole skip to the calibration instead.
    The calibrate a battery in Windows you disconnect power and let it run until it shuts off due to low battery. Reconnect power and wait for it to be fully charged, then turn it on. Repeat that process a few times and it'll start having better data on battery life.
    If you don't have a rest hole and the calibration didn't fix things, you can open it up and disconnect the battery. Follow the same process as the reset ecept with the battery disconnected press and hold the power button instead of the reset switch. Wait the 15-30 minutes than put it back together, fully charge it and turn it back on.
    Let us know if any of those work, or if none of them did, and we'll talk more. :)
    Okay so I did the following thing:
    1. Completely drained out the battery to 0% until the laptop shuts down
    2. Then I Reset the battery from the pin-hole by holding the pin for 30 seconds
    3. Then I kept the laptop without charging overnight. And then charged completely before turning on.

    And the battery capacity went down from 71.7% to 71.6% LOL

    Then I pressed the pin-hole again for 30 seconds while the laptop was on (obviously it turned off after that).
    Then I charged it again (which was already charged to almost full) 

    Nothing happened. The battery is still at a capacity of 71.6% now. The only thing remaining is to open the laptop and disconnect it. But I'm not sure if that would really help now. 

    Any more suggestions?
  • billsey
    billsey ACE Posts: 35,154 Trailblazer
    edited April 2020
    No need to open and disconnect, that's handled by the reset switch in models that have the switch. Next step is to contact Acer support and see what they say. It doesn't sound as if the issue is a miscalibration.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.