Predator Helios 300 Model N17C1 shuts off immediately, power button don't work, on with other keys

anthonyp
anthonyp Member Posts: 3 New User
edited November 2023 in 2020 Archives
My predator laptop keeps shutting off immediately on startup. The power button won’t turn it on. I have I have to press it a few times and then press multiple other keys on the keyboard. The keyboard then lights up, the predator logo flashes on the screen, and then it immediately turns off with a very audible click.

This question is also asked here without a resolution. 
https://community.acer.com/en/discussion/562165/predator-helios-300-model-n17c1-shuts-off-immediately?&breakffcache=1503b

Model No: N17C1, this is a 2017 model.

Seems like a common issue with this model? Please help on how to resolve this. This seems like an issue with the Acer Predator Helios 300? 

Answers

  • anthonyp
    anthonyp Member Posts: 3 New User
    I have tried the steps from the other post. I have tried resetting the battery, even tries to swap out with a new battery. I also have tried to press the power interrupt button as well.
  • GAMING6698
    GAMING6698 ACE Posts: 7,742 Pathfinder
    @anthonyp turn on your laptop then keep press f2 you will boot in bios then Press the "F9" key to load the default BIOS settings, which will reset all of the BIOS settings back to the original "factory" configuration. Press the "F10" key to save the BIOS settings and exit the BIOS interface.
    Now try to boot in system 


    If problem still not solve, then tell me do you know how to remove battery from laptop?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • What is the exact model? Example AN515-51-75KZ.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)