Swift will see all other networks but my own

Mopar
Mopar Member Posts: 3 New User
edited November 2023 in 2020 Archives
I just recently purchased a TP-Link Archer AX11000 and I'm not able to see any of my wifi networks, however I see all of my neighbors just fine. 

I forgot to mention that I updated the wireless drivers. 

Please help 


Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,111 Trailblazer
    @mopar if you laptop support 2.4ghz network then it will not detected 5ghz network.Go to your router settings then change frequency 5ghz to 2.4ghz
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  • Mopar
    Mopar Member Posts: 3 New User
    It's a little more complicated than that @GAMING6698 🙂.
     
    All 3 of laptops that I own connected to both networks with my previous router (Asus AC3100) and decided to try mesh network. I tried both the Linksys Velop and the Netgear Orbi with mixed performance results (nothing to do with connecting to them)

    The problem only started with the TP-Link as my one laptop sees my 2.4ghz and both 5ghz networks and the other 2 now only see my neighbours 2.4ghz and 5ghz. 

    I have tried changing the nerwork name, updating drivers, and heck I even reset one my laptops to see if that did anything.

    It's a great router for the record...minus this silly little problem. 
  • Mopar
    Mopar Member Posts: 3 New User
    Eureka!!! I was able to tinker with a lot of things today was able to figure out the problem. 

    I changed the network from b/g/n/AX mixed to just b/g/n and the 2.4 ghz network magically popped up. I have left 5ghz network as is for all my other devices.

    Anyway, I hope this helps someone out there. 

    Thank you @GAMING6698 for your help!