Display Mirroring from ASPIRE R5-571T to Amazon Firestick From Windows 10

I have been trying to get my Laptop Screen to Mirror to My TV via the Firestick and have not been able to. I have it to a point where the laptop and the firestick see one another, but when I try to connect, the firestick exits display mirroring after about 1 minute.

I upgraded to Qualcomm driver today with no luck (although I can now connect to 5G after upgrading).

I am hoping someone has run across this and can point me in the right direction.

I checked the utility and see that Miracast is enabled -

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System Information

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Time of this report: 4/17/2020, 15:39:41

Machine name: DESKTOP-IINMU7N

Machine Id: {D2378E10-38C2-4520-986C-1A59024A9650}

Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)

Language: English (Regional Setting: English)

System Manufacturer: Acer

System Model: Aspire R5-571T

BIOS: V1.06 (type: UEFI)

Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz (4 CPUs), ~2.7GHz

Memory: 8192MB RAM

Available OS Memory: 8060MB RAM

Page File: 5702MB used, 22837MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 120 DPI (125 percent)

DWM DPI Scaling: UnKnown

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DirectX Database Version: Unknown

DxDiag Version: 10.00.18362.0387 64bit Unicode

I also found the following Miracast Details later in the dxdiag output..

Card name: Miracast display port driver V03

Manufacturer:

Chip type: Unknown

DAC type: Unknown

Device Type: Display-Only Device

Device Key: Enum\SWD\WIFIDIRECT

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 4030 MB

Dedicated Memory: 0 MB

Shared Memory: 4030 MB

Current Mode: Unknown

HDR Support: Unknown

Display Topology: Unknown

Display Color Space: Unknown

Color Primaries: Unknown

Display Luminance: Unknown

Driver Name: c:\windows\system32\drivers\umdf\miradisp.dll,c:\windows\system32\drivers\wudfrd.sys

Driver File Version: 10.00.18362.0387 (English)

Driver Version: 10.0.18362.387

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Supported

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Not Supported

Block List: No Blocks

Catalog Attributes: N/A

Driver Attributes: Final Retail

Driver Date/Size: 6/20/2006 8:00:00 PM, 445952 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: Unknown

Vendor ID: 0x1414

Device ID: 0x008C

SubSys ID: 0x00000000

Revision ID: 0x0000

Driver Strong Name: miradisp.inf:53c2dc9353c2dc93:MiraDisp_Inst:10.0.18362.387:WFD\MiracastDisplayDevice

Rank Of Driver: 00FF2000

Video Accel: Unknown

DXVA2 Modes: Unknown

Deinterlace Caps: n/a

D3D9 Overlay: Unknown

DXVA-HD: Unknown

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

MPO MaxPlanes: 0

MPO Caps: Not Supported

MPO Stretch: Not Supported

MPO Media Hints: Not Supported

MPO Formats: Not Supported

PanelFitter Caps: Not Supported

PanelFitter Stretch: Not Supported

Accepted answers

All comments

JackE

>>>the firestick exits display mirroring after about 1 minute. >>>

Before trying to connect, open Settings in the Win start menu. Click Devices. Click connected devices. Do you see Firestick and any options related to it? Jack E/NJ

CarlosH

Thanks JackeE - Yes I see it but no options.

JackE

OK. Good. Now click on the FireStick RemoveDevice button. Then click on AddaDevice. Let it detect and add it. Then try to connect it again. Jack E/NJ

CarlosH

Done - After 1 minute - the firestick exits mirroring

JackE

How long have you had this stick? Has it worked OK from another machine? Jack E/NJ

CarlosH

I’ve had the fire stick about 1 year and the laptop about 1 year as well. I have not tried it from another machine. Yesterday I noticed that Microsoft Edge has a casting function available. I tried to cast to the stick from it and this time I got a message “device not supported”.

JackE

>>> I’ve had the fire stick about 1 year and the laptop about 1 year as well>>>

Has the stick ever worked correctly? Jack E/NJ

CarlosH

From the perspective of screen mirroring, this is my first try. Works fine for all other functions

JackE

>>>the firestick exits display mirroring after about 1 minute. >>>From the perspective of screen mirroring, this is my first try. Works fine for all other functions

What other functions that also involve your R5? Jack E/NJ

CarlosH

The only function that involve the R5 that I have tried is the screen mirroring. Are the other things that I can try to see if I can narrow the problem? Thanks JackE

JackE

Maybe. What are its other functions that work fine but don't involve the R5? Jack E/NJ

CarlosH

I've been able to mirror from my Iphone using the Airplay app.

JackE

Is the wifi preferred band set to auto? Have you tried 2.4GHz & 5GHz separately yet? Jack E/NJ

CarlosH

Just tried setting the bands as you mentioned and paring up at both and no luck. Thanks JackeE

JackE

>>> firestick exits display mirroring after about 1 minute.>>>

>>>I've been able to mirror from my Iphone using the Airplay app. >>>

The R5 obviously works for a minute. The iPhone obviously works longer. So, other than the R5 & iPhone, what's different?

(1) Is the TV the same? Because I initially suspected the FireStick might not be getting enough power from its port.

(2) Are their router signal strengths about the same on the R5 vs iPhone?

(3) Anything else seem different that might explain why the FireStick drops out with the R5 but not the iPhone?

(4) Before trying to connect, open ControlPanel. Search 'resolution'. Click 'adjust screen resolution' in left pane. Do you see one or two screens?

Jack E/NJ

CarlosH

The R5 obviously works for a minute. The iPhone obviously works longer. So, other than the R5 & iPhone, what's different?
CarlosH: The R5 has not been able to get past the "Connecting" phase.

(1) Is the TV the same? Because I initially suspected the FireStick might not be getting enough power from its port.
CarlosH: Same TV - although it is an older model TV.

(2) Are their router signal strengths about the same on the R5 vs iPhone?
CarlosH: Yes they are both within 4 feet of the firestick

(3) Anything else seem different that might explain why the FireStick drops out with the R5 but not the iPhone?
CarlosH: The Iphone is not directly compatible for Mirrioring and requires an external app "Airscreen" to perform mirroring via the firestick.

(4) Before trying to connect, open ControlPanel. Search 'resolution'. Click 'adjust screen resolution' in left pane. Do you see one or two screens?

CarlosH; This question got me thinking as I was running dual monitors on my laptop in "extended screen" mode. I disconnected my second monitor to see it this would make a difference, but no luck. Same thing occurs, the Aspire and the Firestick see one another and attempt to pair, but no success.

I will see if I can try this experiment with a more up to date TV over the next few days and let you know if the issue is that I finally ahve a reason to buy a new TV.
Thanks!

CarlosH/NYC

JackE

>>>the firestick exits display mirroring after about 1 minute. >>>

>>>The R5 has not been able to get past the "Connecting" phase.>>>

OK. The first comment sorta threw me off. I thought it actually did mirror for a minute before exiting. But it was only trying to connect for a minute before exiting. Meaning it never mirrored. Is this correct? Jack E/NJ

CarlosH

Yes JackE - I have not been able to mirror at all. Thanks

JackE

If you click on notifications in the tray & click on connect box, does it find the firestick OK but behave the same way? If yes, I think screen sharing needs to be turned on. Jack E/NJ

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