Nitro 5 AN515-52 WEBCAM NOT WORKING

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CleAyz
CleAyz Member Posts: 1 New User
edited October 2023 in 2020 Archives
I have having the issue of camera not found. I saw a few post from the forum regarding this issue, however none of it troubleshoots my problem.
(This issue only realised after 1 year purchasing this laptop, as covid19 arises there was a need for using webcam but was unable to open up my camera)

Methods that I have tried:
1) factory reset - unable to reset, after loading at 1% it brings me to error message saying it is unable to
2) downloaded usbvideo.inf to my system32, but shows that i need permission to do so.
3) Enable every camera setting I have but still in-built camera not working
4) Went to device manager to scan for hardware changes, but still cannot. Add in manual device, but does not show any webcam related stuffs.