My aspire A515-51G-38GH laptop keeps showing the Acer logo for more than an hour. How do I go about

bpsanti
bpsanti Member Posts: 1 New User
edited October 2023 in 2020 Archives
After awhile a please wait appears and it will go on like forever. How can have it back to normal?

Answers

  • JackE
    JackE ACE Posts: 45,202 Trailblazer
    Press and hold the power button till the machine shuts off. Remove the charger. Then insert  and hold a paperclip into the battery reset pinhole on the bottom of the machine. While still pressing and holding the paperclip, press and hold the power button for about 30 seconds. Then plug the charger back in. Wait for the battery charge light to go from orange to blue. Then try to turn the laptop on again with the power button. Jack E/NJ

    Jack E/NJ