Random fps drops in games on nitro 5.

vasi_

Hello everyone, after adding a ssd to my laptop and reinstalling windows 10 every game now is unplayable: in first one-two minutes of gameplay, everything is fine, but then every few seconds i get weird fps drops which last not more than one second or so. I have this laptop for like 10 months and this problem never happened before reinstalling the windows.
I have amd ryzen 7 2700u and rx 560x 4gb and this problem happens only when i am using discrete(rx560x) gpu(when using the integrated one, everything is fine).
In the adrenalin software i notice that the gpu clock speed is suddenly going down every time when fps drops happens.

What i tried to fix this problem and not worked:
-Clean installed(using ddu and amd clean up utility) too many versions of graphic drivers(from amd site + acer oem driver for my laptop) to understand that this is not the problem;
-Reinstalled windows 10 again;
-Disabled ultra power low state from registry editor - https://community.amd.com/thread/176003 ;
-Set powerplans to high performance on windows and also on nitro sense;
-Turned off windows's game mode, game bar and captures;
I also noticed that windows updates do not have an impact on this problem;

I gave up trying to find a solution alone so i hope you guys can help me.

My specs:
Laptop model: ACER Nitro 5 AN515-42-R8VD;
BIOS version: 1.13
Windows 10 Education;
CPU: Amd Ryzen 7 2700u with iGPU vega 10;
GPU: Amd RX 560X 4gb;
RAM: 8gb;
HDD: Toshiba 1tb;
SSD(new added): WD Green 240gb

andylb

Firstly your BIOS version should be 1.16 go here to update
https://www.acer.com/ac/en/US/content/support-product/7605?b=1

Run through my GPU guide below

The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for this exact model, the Graphics Drivers on the Acer site are only base drivers. If you haven't already downloaded and installed it then click the link below to download it. If you get a failure installing the new Control Center then download and run DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html for a clean uninstall of your current AMD Center and Drivers then try to install again

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-1-4


First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

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