Battery not detected(laptop only works while plugged in,wont open or work if plugged out)

CONJURER
CONJURER Member Posts: 1 New User
edited November 2023 in 2020 Archives
Ok so i have an acer ES1-432-P4A4 laptop
Its been 3 months and i still havent foundout the solution or fix 
It keep saying battery not detected 
I have an internal battery
Yes i tried the power reset fixand the uninstall install battery driver
Both of them wont work
I know im not the only one with this problem because in the past 3 months I've been reading and finding some solution and they all said the exact same phrase the reset battery or reinstall driver trust me none of that is working please kindly help me and post this publicly because a lot of poeple out there are struggling the same problem that i have 
My laptop shows battery not detected
Laptop only works while the charger is plugged in
And soon after that if the charger is unplugged the laptop will instantly turn off 
Please help me about this fix its been three months and not a single staff has this fix 
While i saw the old post about this problem about years ago 
Please kindly help this fix and put this in priority because its not just me that has this problema lot of the acer user community has this problem too
Thank you

Answers

  • Jack22
    Jack22 ACE Posts: 4,228 Pathfinder
    @CONJURER
    I do see you tried to possible steps to fix the issue. You can also try BIOS default.
    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​.
    Still if you have issue than it could be something to do with battery. May be it could be hardware issue
    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 35,102 Trailblazer
    @CONJURER have you checked to verify the battery's connection to the motherboard is good? If there is some corrosion built up on the connector then reseating it several times might help, and of course if it's disconnected you would see those symptoms.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.