Hello guys, I am kind of in a pickle right now, my unit was bought in the US but I am not an US citizen, I go from time to time to work but I am unable to right now because of COVID.
I tried to contact Acer about this but they would only help me if I sent the unit from where I am now to the US, which is OK but they would only return to an US address and that is not an option for me in the foreseeable future
After updating the BIOS in my device from 1.04 to 1.10 (latest) my system started to show some weird behavior.
1. Sometimes it does not detected any of the two drives installed and shows "No bootable device". I have to keep on shutting it down and powering it on again and again until it boots, it doesn't even appear on boot priority tab in BIOS, there is nothing I can do.
2. Settings like factory undervolt seems to have gone, I checked using Intel XTU, Throttlestop and HwInfo64.
The update itself went fine, I ran the utility, it showed and success message and restarted, then it booted into the installation process and showed another successful message.
I Tried going back to the old bios but downloading it and trying to install is not possible, the bios updater utility does not allow downgrades
I hope the community might be able to shed some light into this
Thanks in advance