About AN515-54-56QR NH.Q59EY.00B Specs

YasinT
YasinT Member Posts: 4 New User
edited December 2023 in 2020 Archives
Does this model have 120 Hz panel? In the website that sells it, doesn't says anything about hertz of the screen. Anybody knows?

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Hello, I am looking that this model is advertised as 120hz model, but to be honest I never heard of such model (there are 144hz models thou). Maybe it is new or region specific.
    You better ask Acer directly for confirmation.
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  • YasinT
    YasinT Member Posts: 4 New User
    edited April 2020
    batmalin said:
    Hello, I am looking that this model is advertised as 120hz model, but to be honest I never heard of such model (there are 144hz models thou). Maybe it is new or region specific.
    You better ask Acer directly for confirmation.
              Please click yes if I have answered your question.
    I asked local Acer customer service, they said "We can understand it from serial number"; but I don't have the laptop, so I don't have any serial number too. 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Tel them that this is a model number and not the serial nubmber because you are considering buying one.
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  • YasinT
    YasinT Member Posts: 4 New User
    batmalin said:
    Tel them that this is a model number and not the serial nubmber because you are considering buying one.

    Sent a mail again to customer service, I'll wait their reply.

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Ok, let us know what is the answer.
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  • YasinT
    YasinT Member Posts: 4 New User
    batmalin said:
    Ok, let us know what is the answer.
    They said they must know the serial number, because there can be differences about manifacturing. 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well, then the only option is to order one online, check if it is 120hz and if no you have 14 days to return it.
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