Nitro 5 AN515-43 won't open

Johnny69
Johnny69 Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives
Why is my Nitro 5 AN515-43 won't open unless plugged in by charger? What should I do? It also doesn't have battery pinhole.

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @Johnny69 plugin turn on your pc and follow my steps Uninstall Microsoft ACPI  battery
    1. Press Windows key + R. Type ‘devmgmt.msc’ and hit ENTER
    2. Expand the Batteries category
    3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. Be careful, do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver
    4. On the Device Manager, click on Action and then click on Scan for hardware changes.

    device manager scan for hardware changes

    Then restart system and when you are desktop check battery is working/charging.Remove charger when battery charged

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • brummyfan2
    brummyfan2 ACE Posts: 28,706 Trailblazer
    Hi,
    Switch off the laptop, disconnect from mains, press power button for 12-15Secs, leave the laptop to rest, reconnect AC adapter and fully charge the battery before start using.
  • Johnny69
    Johnny69 Member Posts: 5

    Tinkerer

    @Johnny69 plugin turn on your pc and follow my steps Uninstall Microsoft ACPI  battery
    1. Press Windows key + R. Type ‘devmgmt.msc’ and hit ENTER
    2. Expand the Batteries category
    3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. Be careful, do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver
    4. On the Device Manager, click on Action and then click on Scan for hardware changes.

    device manager scan for hardware changes

    Then restart system and when you are desktop check battery is working/charging.Remove charger when battery charged

    What do you mean to restart the system?
  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @johnny69 restart your laptop 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Johnny69
    Johnny69 Member Posts: 5

    Tinkerer

    @johnny69 restart your laptop 

    @Johnny69 plugin turn on your pc and follow my steps Uninstall Microsoft ACPI  battery
    1. Press Windows key + R. Type ‘devmgmt.msc’ and hit ENTER
    2. Expand the Batteries category
    3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. Be careful, do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver
    4. On the Device Manager, click on Action and then click on Scan for hardware changes.

    device manager scan for hardware changes

    Then restart system and when you are desktop check battery is working/charging.Remove charger when battery charged

    What do you mean to restart the system?
  • Johnny69
    Johnny69 Member Posts: 5

    Tinkerer

    Hi,
    Switch off the laptop, disconnect from mains, press power button for 12-15Secs, leave the laptop to rest, reconnect AC adapter and fully charge the battery before start using.
    I also did this but my battery stops at 85% charging.
  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @Johnny69 click on window icon →click on power button then on restart 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Johnny69
    Johnny69 Member Posts: 5

    Tinkerer

    @Johnny69 click on window icon →click on power button then on restart 
    Still didn't work :(
  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    Hi,
    Switch off the laptop, disconnect from mains, press power button for 12-15Secs, leave the laptop to rest, reconnect AC adapter and fully charge the battery before start using.
    Did you follow his steps?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • batmalin
    batmalin Member Posts: 4,231 Guru
    @Johnny69 Hi there, try to calibrate the battery:

    Calibrating your battery helps get a proper reading on your current battery charge. If your battery is dying before the reported time given in Windows, it could be that you need to calibrateyour battery.

     

    Use the following steps to to re-calibrate the battery:

     

    1. Turn the notebook or netbook off. Plug in your AC adapter.
    2. Let the unit fully charge, until the battery LED turns off.
    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.
    4. In the Windows Advanced Startup menu, select Safe Mode and press the ENTER key.
    5. Unplug the unit and let the computer run on battery until it shuts down.

    Note: The process to re-calibrate your battery can take several hours, depending on the batterylifetime and age, and the configuration of your system.

    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158