Hissing sound on my headphones (Acer chromebook 14 cb3-431)

kevzki
kevzki Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello guys,

There have been hissing or buzzing sounds on my headset. The hissing sound will appear when there are sounds playing and stop after a while when sound is gone or no audio is playing. It's really annoying esp when I listen to music or watch videos. I tried using other headset or earphone and it still gives me the same issue. While I use this headset and earphones on my phone and there's no buzzing sound so I'm thinking its a laptop issue. Also, the buzzing sound only shows up when using earphones or headset. If I'm using the laptop's speakers, it doesn't give any hissing sound. I tried hard reset and using guest mode, both didn't fix the issue. May I know what should I do to fix this?. Any help and advice are very much appreciated. 

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    >>>There have been hissing or buzzing sounds on my headset. >>>

    Has it always done this since new? Jack E/NJ

    Jack E/NJ

  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    Is there any chance the headset isn't getting fully seated in the socket? It's not too uncommon for the plastic around the jack to bump into things so it doesn't quite get all the way in.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • streetspirit48
    streetspirit48 Member Posts: 1 New User
    I'm having the exact same issue as you. Were you able to find a solution?