Camera not working
Annasd
Member Posts: 4 New User
Does anyone know how to fix the camera issues? When using an app e.g. Zoom, or any video conferencing tool, sometimes it's working but the video has low quality. Now, I tried using Zoom and the camera is not working at all. Thanks in advance for your input
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Answers
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Hi,
Could you please post the full model name of your laptop, like ANxxx-xx, in the meantime, go to Device manager, expand Cameras, right click your camera, select Properties and move to Driver tab, uninstall the driver, reboot and let Windows install the driver.
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Hi brummyfan2, my laptop's specs is Aspire A315-55G. Thank you for your response. Will try this0
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I've tried the suggested steps and it didn't help. My Acer camera is still having issues. This is weird, it works well for 1st video call but for 2nd time of use, the video is totally dark so I need to restart every time I use the camera0