My Acer nitro an515-54 shut down abruptly in middle of a game and now it won't turn on.

Noyl
Noyl Member Posts: 2 New User
edited November 2023 in 2020 Archives
Can't send it to service center due to Lockdown of corona virus.
It won't even show the light when connected to charger. 
This laptop doesn't have any battery reset pinhole. 
Please someone help me out with this ASAP. 

Best Answer

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Hello,
    Frist try this:
    I would suggest battery reset. Follow the instruction from this link https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    If that not hepls then this:
    Uninstall the windows battery driver (do not delete it) from the device manager and reboot.
    And the last if the above doesn`t help:

    Calibrating your battery helps get a proper reading on your current battery charge. If your battery is dying before the reported time given in Windows, it could be that you need to calibrateyour battery.

     

    Use the following steps to to re-calibrate the battery:

     

    1. Turn the notebook or netbook off. Plug in your AC adapter.
    2. Let the unit fully charge, until the battery LED turns off.
    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.
    4. In the Windows Advanced Startup menu, select Safe Mode and press the ENTER key.
    5. Unplug the unit and let the computer run on battery until it shuts down.

    Note: The process to re-calibrate your battery can take several hours, depending on the batterylifetime and age, and the configuration of your system.

    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Noyl
    Noyl Member Posts: 2 New User
    batmalin said:
    Hello,
    Frist try this:
    I would suggest battery reset. Follow the instruction from this link https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    If that not hepls then this:
    Uninstall the windows battery driver (do not delete it) from the device manager and reboot.
    And the last if the above doesn`t help:

    Calibrating your battery helps get a proper reading on your current battery charge. If your battery is dying before the reported time given in Windows, it could be that you need to calibrateyour battery.

     

    Use the following steps to to re-calibrate the battery:

     

    1. Turn the notebook or netbook off. Plug in your AC adapter.
    2. Let the unit fully charge, until the battery LED turns off.
    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.
    4. In the Windows Advanced Startup menu, select Safe Mode and press the ENTER key.
    5. Unplug the unit and let the computer run on battery until it shuts down.

    Note: The process to re-calibrate your battery can take several hours, depending on the batterylifetime and age, and the configuration of your system.

    Doesn't work at all :(
    Because my laptop is not opening at all and it's not responding to the charger

    Any other suggestions please
    I got my internship going on. 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well it looks like the I/O board where the charging port it is located, you could try to physically disconnect the battery before you or Acer replace  the board.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 702 Moderator
    Answer ✓
    Hi @Noyl

    Please try contacting your local Acer Support https://www.acer.com/ac/en/IN/content/service-contact. You may also try chat support to reach out technicians.

    Regards
    Acer-Samuel
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