Screen Freezing on Helios 300

EymarLima
EymarLima Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello everyone, I'm having problems with my helios 300, the screen randomly freezes from time to time and never come back (no blue screens, no shutdowns, it just stays in the frozen screen forever), after holding the power button until forced shut down, it turns on again normally with no problems or errors.
First I thought it could be temperature problems (classic for this model). I opened the laptop and replaced all the thermal paste and pads. I also undervolted the CPU with ThrottleStop. Now the temps don't go over 85 degrees even with heavy gaming.

The problem persists with no pattern, sometimes it freezes in gaming, browsing, working... I found similar problems in this forum but no exactly like this one.

I read in some random forums that problems like this can be related to RAM malfunction. Just random searches...

Hope someone can help me.

Thanks!