Dots on new X34 P

Starrynight
Starrynight Member Posts: 3 New User
edited February 22 in 2020 Archives
I recieved a long awaited X34 P last week, and it works without issue. HOWEVER there are dots on the monitor, not dead pixels, this is a picture of three monitor while it's off. They don't disappear when turned on, but when a bright enough color is behind it it becomes unnoticeable. I also noticed a few under the display, but no where else on my desk or office. There seem to be more today than yesterday. Idk if this is a specific issue with the monitor or something else, my old monitor has not had this issue. Any insight is appreciated. (Sunny window behind me causing glare, it's also only on the right side as of now) 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    Answer ✓
    What appears in the upper left corner is also a stain? Have you tried using a microfiber cloth just to check if there is any dirt on the outside of the display?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    Answer ✓
    What appears in the upper left corner is also a stain? Have you tried using a microfiber cloth just to check if there is any dirt on the outside of the display?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Starrynight
    Starrynight Member Posts: 3 New User
    What appears in the upper left corner is also a stain? Have you tried using a microfiber cloth just to check if there is any dirt on the outside of the display?

    I'm big stupid for not deciding to clean it first, the stain on the top left was a fingerprint, and the dots are gone after cleaning it (for now). I still don't know what they were but whatever
  • Send a photo after cleaning!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Starrynight
    Starrynight Member Posts: 3 New User
    Send a photo after cleaning!
    my reflection is really awkward but it's clean now, but it's shedding season so my cat might send some hair it's way
  • Great my friend =)
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 31,700 Trailblazer
    You just need to stop watching funny videos while drinking your coffee.... :)
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