AN515-54. Battery Question

Josh23
Josh23 Member Posts: 4 New User
edited December 2023 in 2020 Archives
My battery will not charge on Nitro 5 AN515-54. I can’t perform any tests because the laptop is dead. How can I trouble shoot a battery issue with a dead laptop?

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Do a battery reset, unplug laptop then press and hold the Power button for 15 seconds,
     then do nothing for 15 minutes, just leave it alone. Then plug back into the power, do NOT turn in, leave it to charge fully then power up

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  • Josh23
    Josh23 Member Posts: 4 New User
    thanks! I’m trying it right now!
  • Josh23
    Josh23 Member Posts: 4 New User
    Unfortunately it didn’t work... any other ideas?
  • Josh23
    Josh23 Member Posts: 4 New User
    andylb said:
    Do a battery reset, unplug laptop then press and hold the Power button for 15 seconds,
     then do nothing for 15 minutes, just leave it alone. Then plug back into the power, do NOT turn in, leave it to charge fully then power up
    Unfortunately it didn’t work... any other suggestions? Thank you so much for the help. I really appreciate it!