Acer Aspire E15 E5-575 Nvidia GPU Died

tankball
tankball Member Posts: 16 Troubleshooter
edited October 2023 in 2020 Archives
since my laptop is a few years old and damaged (u will see in the video i posted if u watch it) i dont see acer themselfs being willing to repare it for me. so all i really want to know is the Geforce 940MX just out right dieing on u a known thing about this laptop? im going back a few years but i know what i was doing before the GPU just stoped working. i was playing GTA V for a few hours on my mothers TV. when i was done i put the laptop to sleep (the GPU was working 100% fine up to that point) a few hours later i went to play other game, but when i did i noiced the laptop would not change to the Nivdia GPU at all. i tried everything and after a long time i just got ***** and though it on the floor breaking the screen and the bottem casing, witch i can replace myself thx to ebay and what not. if u watch the video u will see the laptop itself does still work just the Nvidia GPU is still died after not being touched for a few years.

https://www.youtube.com/watch?v=wFoIXTUjA0g&feature=youtu.be

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Update your Nvidia driver from here
    https://www.nvidia.com/Download/index.aspx?lang=en-us#
    download it to your desktop but don’t install it yet.

    Download and install DDU (don’t run it yet) to do a clean uninstall of your current Nvidia drivers
    https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    Reboot into Safe Mode and run DDU then reboot into Normal Mode and install the Nvidia drivers that you downloaded in the first step

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening tankball !

    After making all the updates that our friend andylb proposed, if you don't, try the hardware with a Linux distro in live mode.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • tankball
    tankball Member Posts: 16 Troubleshooter
    edited March 2020
    to the first guy, u didnt watch the video as i asked. if u did u would see i did a full Win10 reinstall from the flash drive. u would also see that Nvidias driver tool could not find the GPU even though its all the ***** bored...

    to the other guy. why the hell would downgrade my laptop my mother for me as a low end gaming laptop to a joke of a OS like linux? 
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited March 2020
    If you really want help, the first issue is to be open to learning and not to complain without adequate knowledge.

    Pay attention and read before ... never said to INSTALL a Linux distro and YES TEST the hardware in LIVE MODE.

    And surely Linux is "an operating system joke" for those without knowledge ...

    This is a fact.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    tankball said:
    to the first guy, u didnt watch the video as i asked. if u did u would see i did a full Win10 reinstall from the flash drive. u would also see that Nvidias driver tool could not find the GPU even though its all the ***** bored...

    to the other guy. why the hell would downgrade my laptop my mother for me as a low end gaming laptop to a joke of a OS like linux? 

    To the rude guy, I didn't ask you to do a Windows 10 reinstall and I did ask you to use the Nvidia driver tool, put the GPU in manually not with the tool. but FIRSRT uninstall everything NVIDIA with DDU. I'm done, good luck

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • tankball
    tankball Member Posts: 16 Troubleshooter
    andylb said:
    tankball said:
    to the first guy, u didnt watch the video as i asked. if u did u would see i did a full Win10 reinstall from the flash drive. u would also see that Nvidias driver tool could not find the GPU even though its all the ***** bored...

    to the other guy. why the hell would downgrade my laptop my mother for me as a low end gaming laptop to a joke of a OS like linux? 

    To the rude guy, I didn't ask you to do a Windows 10 reinstall and I did ask you to use the Nvidia driver tool, put the GPU in manually not with the tool. but FIRSRT uninstall everything NVIDIA with DDU. I'm done, good luck
    theres now nvidia stuff on there in the first place but i'll give a try. even though it wont work (ive already do that a few times already). yes linux is a joke. u need a emu for run windows games. u cant play sims. u can most of the games that windows can. linux still not show the GPU and i'll use ubuntu to show u im right about that. i beat is the BGA broke and the GPU needs to be reflowed. sadly im not Louis Rossmann
  • tankball
    tankball Member Posts: 16 Troubleshooter
    update. as though non of them worked. DDU fond nothing (cuz the was nothing) and linux crashed out meany times and still didnt show the GPU. 

    https://www.youtube.com/watch?v=Jjg0xvaUv60&feature=youtu.be
  • tankball
    tankball Member Posts: 16 Troubleshooter
    i did ask in the end is if this a known problem with this laptop. 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    No it isn't

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • tankball
    tankball Member Posts: 16 Troubleshooter
    andylb said:
    No it isn't
    so what do u think happend? i think the BGA broke on the GPU die